Shipping policy

Last updated: May 30, 2026 This Shipping Policy exclusively governs all orders of GrowNest UV LED garden bug zappers placed through grownestqq.com, outlining processing, delivery timelines, shipping fees, tax rules, tracking and delay protocols for all domestic United States shipments. All customer orders undergo a 3 to 5 business day internal processing window before dispatch from our Ohio fulfillment warehouse; business days exclude Saturdays, Sundays and all federally recognized US public holidays, during which our packaging and logistics team does not operate. Once your waterproof LED insect trap lamp is shipped out, standard domestic transit takes an additional 5–10 business days, creating a total estimated delivery window of 8 to 15 business days from the moment you complete checkout. GrowNest provides complimentary free standard shipping on every bug zapper order delivered to any address within the contiguous United States, with zero hidden handling, packaging or delivery surcharges added at checkout. As an Ohio-based retailer, we calculate applicable state sales tax automatically during checkout based on your exact shipping destination address, in full compliance with Ohio state tax regulations; no customs duties or cross-border fees apply, as we do not currently ship internationally to locations outside the USA. Immediately after your order dispatches, you will receive an automated email with a unique carrier tracking number and live shipment monitoring link, allowing you to view real-time location and estimated delivery dates for your garden pest control lamp. Delivery timelines are non-binding estimates only, and unforeseen disruptions such as severe weather events, carrier operational backlogs or regional transportation delays may extend arrival windows. We encourage customers with tracking or delivery concerns to contact our support team directly at support@grownestqq.com, call +1 (586) 556-5475, or send written inquiries to our facility address: 3925 Cox Rd, Coventry Township, Ohio 44203, United States. Our team will investigate all shipping delays and provide resolution updates within one full business day of receiving your message.